Key considerations for the application of ISO/IEC 17020:2012 in a forensic context.

UKAS Terms and Conditions for Standard Online Learning  

This is a legal agreement between you (the Client) and United Kingdom Accreditation Service (‘We’ or “UKAS”) for the provision by UKAS of standard/ non-tailored online learning content (eLearning, video and other learning courses or content, accessible electronically on demand by clients).

Where a Client places an order for standard online learning content either as a standalone product or as part of a bundle of components sold in one transaction, they will be deemed to have agreed to the UKAS Terms and Conditions for Standard Online Learning as set out in this document and also the UKAS Standard Terms and Conditions for Training Services which can be read in full at:

https://www.ukas.com/booking-terms-and-conditions/

1 Services

1.1       In consideration of the payment of fees by the Client, UKAS shall provide the Online learning product(s) purchased, as detailed within the order receipt confirmation provided at the point of purchase.

1.2       Online learning content is valid for twelve (12) months from the date of purchase, unless specified elsewhere.

1.3       The Client may only use the components within a bundle during the valid period which is between the date of purchase and its anniversary.

1.4       Any components within a bundle that remain unused on the anniversary of this Agreement start date will expire and shall be deemed used.

2 Fees and Payment

2.1       Unless specified elsewhere, full payment is required before access to any elements or components of the online learning content is provided.

2.2       All sums payable to UKAS under this agreement are exclusive of Value Added Tax (VAT). The Client shall pay UKAS any VAT chargeable on services supplied by UKAS.

2.3       Failure by the Customer to pay any fees may result in:

2.3.1 The Delegate’s access to online learning content being withdrawn

2.3.2 UKAS withholding issue of any certificates due to the Delegate from completion of the online learning content.

3   Cancellation, Transfer and Substitution

3.1       Online learning content is allocated to a particular named individual by the Client and such allocation once made cannot be transferred to any other named individual or Client. Accordingly, Clause 3.2 of UKAS Terms and Conditions – Training Courses shall not apply.

3.2       If the Client has purchased online learning content and have already accessed, downloaded all or part of the online learning content and/or started to use that online learning content then they shall have no right to cancel their order.

3.3       UKAS’ standard online learning content is not customisable in any way and The Client may not modify the components within their online learning content nor exchange components within their online learning content for any other components.

4 Intellectual Property

4.1       Unauthorised sharing, copying and reproduction of UKAS’ online learning content is strictly prohibited, and UKAS reserve the right to recover; loss of revenue, loss of profits and all other costs (including all legal cost) incurred in the enforcement of this clause.

4.2       Each party agrees that money damages alone would not be an adequate remedy for the breach of the provisions of clause 4.1 above and UKAS shall be entitled to seek any legal remedy or relief to prevent any breach, or anticipated breach, by the Client or their delegate as is deemed proper by a court of competent jurisdiction. This right shall be in addition to UKAS’ other rights in law or in equity.